Overview of AMS

What is the purpose?

The Account Management System (AMS) provides a user-friendly module to create, manage and search existing accounts in eRA Commons and ASSIST as well as eRA modules used by agency staff. Depending on role, users from organizations, universities, federal agencies, Institute/Center coordinators, the State Department (for FACTS) and the eRA Service Desk staff are able to access and use the functionality. In addition, AMS is also used by GrantSolutions administrators to create and manage GrantSolutions user accounts.

Main Screenshots

Click on thumbnail image to expand to full view.

After logging into Commons, access AMS from the Commons welcome screen by clicking the Account Management (Admin) tile, or selecting Admin from the Apps menu, as shown here:

Accessing AMS from eRA Commons landing page and apps icon.

Figure 1: Accessing AMS from eRA Commons landing page and apps icon menu.

Navigation tabs to access AMS using eRA Commons

Figure 2: Accessing the Account Management System from eRA Commons (Admin > Accounts > Account Management from some screens in eRA Commons [opens in new window])


Account Management System search screen

Figure 3: Account Management System search screen


Account Management System All Users Report screen 

Figure 4: Account Management System All Users Report screen 

What are the features?

AMS allows users to:

  • Create new user or system accounts with an associated password.
  • Search for existing user or system accounts.
  • Manage an existing user or system account.
  • Affiliate an account with an Organization, Agency, Or Institute/Center (IC)
  • Reset passwords on existing accounts (this functionality is for external users only)
  • Allow users with the right privileges to manage and create Integrated Review Group (IRG) clusters and committees within AMS. Note that this feature remains in the User Admin module. 
  • Allows the ability to assign IRG clusters to Agency users to create or modify accounts.

What are the benefits?

  • Provides an organized way to create, manage, search or deactivate existing user or system accounts.
  • Allows access to AMS from various stakeholder groups including: Agency Management, Commons users, and State Department staff.
  • Improves role assignment functionality.
  • Consolidates actions on search results screen.

Who can use AMS?

Agency Management Staff

  • Agency Staff
  • eRA Service Desk Administrators
  • Institute/Center (IC) Coordinators

University/Organization Staff with the following eRA Commons Roles

  • Accounts Administrator (AA)
  • Administrative Official (AO)
  • Business Official (BO)
  • Signing Official (SO)

State Department

  • FACTS State Department Clearance Manager (FACTS SDC MGR role)


  • GrantSolutions Administrator (FOAM_GS_AGENCY_ADMIN role)


See the AMS online help for more information.