eRA Alert: Intermittent Difficulty Accessing; Reminder of NIH System Issue Policy

We have been informed that some applicants are again experiencing intermittent difficulty accessing Due to challenges in accessing, we would like to remind you of NIH’s guidelines for applicants dealing with system issues. We are cognizant that the small business applicant (SBIR/STTR) deadline is tomorrow, April 5.

If you feel the issue has impacted your ability to submit on time to NIH due dates, please follow our guidelines for dealing with system issues. You can take advantage of our online ticketing system or call the eRA Service Desk at toll-free: 1-866-504-9552, phone: 301-402-7469. It is acceptable to list multiple impacted applications in the same ticket.

We have been informed that is actively working on the issue.