Overview

The Account Management Module (AMM) facilitates user and system account administration based on assigned user roles. The system provides the ability to search existing accounts. When a search is performed, all records that meet the search criteria are returned on the Search Accounts screen.

State Department staff have the ability to search, create, maintain, and view user accounts only.

Authorized users can:

  • Create new user accounts.
  • Manage existing user accounts.
  • Manage role(s) on user accounts.
  • Affiliate an account with an Organization, Agency, or Institute/Center (IC).
  • Reset passwords on existing accounts.
    • NOTE: All passwords are system generated.

User Roles

The following users have the ability to search for, manage and create accounts, and to add or remove roles for user and system accounts:

State Department

  • FACTS State Department Clearance Manager (FACTS SDC MGR role)

Account Statuses

AMM user accounts can have the following statuses:

  • Active — A valid account in good standing.
  • Deactivated — Account has been disabled by an administrator
  • Locked due to inactivity — Locked by the system due to inactivity (no user activity for 120 days).
  • Pending Affiliation — Account has not yet been associated to an organization
  • Profile Only — A profile that is not associated to a user account.

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